19.5.CTClassicRemoved gameplay analytics, consent prompts and analytics dialogs. Arcade is the main workplace; Reality Simulator remains available as an oldschool option at the bottom.
19.4.CTClassicClassic edition baseline. Corrected colleague-covered cases so cleared Logistics blockers become consistent closure or transit states; preserved the last completed tournament result for retrieval from the start screen.
19.3Introduced strictly optional, anonymous gameplay analytics with explicit consent, self-service withdrawal and deletion, 90-day retention and a private operator dashboard.
19.2Release-readiness pass with stable queue rows, cockpit density choice, visible save status, reproducible bug details and expanded regression coverage.
19.1Rebalanced case and incident pressure, strengthened score consequences for good and careless decisions, and removed desktop cockpit horizontal scrolling.
19.0Stabilized action eligibility, time progression, invoices and disputes; added versioned saves, deterministic tournament streams, honest result validation, responsive queue/case views and accessibility repairs.
18.0Repaired Y4 and rejected-shipment actions, expanded non-quality commercial decisions, multilingual direct resolution, compact cockpit KPIs, CSR Lead career rank and multi-stage achievements.
17.0Performance score and score ranks, richer final statistics, shareable result cards, expanded achievements, universal feedback links and Dynamic audio by default.
16.1Overtime workload, shared HR/FOD strikes, slower routine returns, harder tournaments with saves and result checks, refused shipments, richer music, themes and achievement details.
16.0Tournament competition, MRO-conversion cases, deeper customer discipline, illustrated tiered achievements, event art, Reality audio fixes and sturdier cheat-console input.
15.3Detailed week-end score stories, ANSI-style credits and an original old-school credits chiptune.
15.2Progressive career pressure: incoming cases accelerate slightly each week and further with Professional or Senior responsibility.
15.1English-only Energizing music label and subtle, separately adjustable sound effects for major gameplay moments.
15.0Three original arcade soundtracks, guided first week, meaningful promotion perks and career achievements.
14.0Save and resume careers, wait-to-next-update control, transparent score history and coherent case journeys.
13.1Slim single-row gameplay header with compact logo, week progress, controls and operator status.
13.0Difficulty-based deadlines, rarer breakfasts, stronger complaint impact, CSR late handovers and expanded cheat controls.
12.0Focused close-ready actions, CSM handover, questionable wildcard actions, day mode and a hidden legacy console.
11.0Parallel service incidents, internal reminders, language issues and expanded commercial tracking.
10.0Routine blocker-free returns, fairer scoring, wrong-address journeys and deadline extensions.